Case Management Services
A Plan Built Around You
Our case managers work with you — not above you. Whether you're a day patron looking for a next step or a housing resident building toward independence, we sit down, make a plan, and follow through together.
Individualized Support
Case Management That Starts With Listening
At most organizations, case management means filling out forms and getting a referral. At Food & Care Coalition, it means sitting down with someone who takes the time to understand your situation — your history, your goals, and the specific barriers standing between you and stability.
Our case managers coordinate across every service we offer — meals, housing, dental care, mental health support, and education — and connect you with partner agencies when you need something beyond what we offer on-site. The goal isn't to manage your case. It's to help you move forward.
Two Ways We Serve
Drop-In & Resident Case Management
Drop-In Support
Any patron receiving day services at Food & Care Coalition can connect with a case manager during regular business hours — no appointment required. Case managers help with immediate needs: identifying resources, navigating systems, and taking the first step toward a longer-term plan.
Walk in · No appointment needed · Open to all day patrons
Resident Case Management
All 38 residents in our transitional and permanent housing programs receive scheduled, ongoing case management. Residents meet regularly with a dedicated case manager to set concrete goals, track progress, and access the full range of Coalition and partner services on their path to independent living.
Scheduled sessions · Goal tracking · Housing residents
The Process
How Case Management Works
Connect with Our Team
Walk into Food & Care Coalition during business hours and let staff know you'd like to speak with a case manager. No referral or appointment needed. Just show up.
Build Your Plan
Your case manager sits down with you to understand your goals — housing, employment, health care, or whatever matters most. Together you build a realistic, judgment-free plan with clear next steps.
Move Forward Together
Case management doesn't end at one meeting. Your case manager stays alongside you — connecting you to services, checking in on progress, and adapting the plan as your situation changes.
The Work in Numbers
Supporting the People Behind the Plan
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patrons connected to case management annually
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housing residents with dedicated case management
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partner agencies coordinating care
Our Network
Connected to the Right Resources
Case management works because our team is connected. When you need something beyond what we offer on-site, we know exactly who to call.
Wasatch Mental Health
Utah County's primary mental health provider — offering counseling, psychiatric services, and crisis support. Our case managers work closely with Wasatch to connect patrons who need mental health care.
My Story Matters
An on-site partner providing personalized narrative and therapeutic support — helping patrons process their experiences and build toward a meaningful future.
Veterans Administration
Connecting veteran patrons with VA benefits, housing support, and health care services through coordinated case management referrals.
Utah Workforce Services
Connecting patrons to employment resources, job training, and income assistance — a critical component of every long-term stability plan.
Common Questions
What to Expect
Success Story
“I've been in my new apartment now for 7 months and simply love it.”
Support the Work That Changes Lives
Case management is one of the most resource-intensive services we provide — and one of the most effective. Your support funds the staff and partner network that helps our patrons move from instability to independence.